Privacy policy

 Privacy Policy

At ONOP ("we", "our", or "us"), we value your privacy and are committed to safeguarding your personal data.

This Privacy Policy describes how we collect, use, and protect information when you visit onop.in and

purchase refurbished mobile devices from us.

Information We Collect

We collect information necessary to process your orders and deliver exceptional customer service:

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Personal Identifiers: Name, shipping address, billing address, phone number, and email address.

Transaction & Payment Details: Order history, device preferences, and payment confirmations. (Note:

Sensitive financial data like credit card numbers or net banking passwords are processed securely through

PCI-DSS compliant payment gateways such as Razorpay and are never stored on our servers).

Device & Log Data: IP address, browser type, and interaction metrics on our website to improve user

experience.

How We Use Your Information

Your data is used strictly for legitimate operational purposes, including:

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Processing and shipping your device orders safely to your designated address.

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Providing customer support, warranty assistance, and tracking updates.

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Complying with applicable legal, tax, and regulatory compliance requirements in India.

Data Security

We implement stringent technical and organizational security controls to protect your data against

unauthorized access, disclosure, or misuse. We do not sell or trade your personal information to third parties.